Privacy Policy

Privacy Policy

LBPS.net is aware that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes the privacy policy of LBPS.net.

By visiting LBPS.net, you are accepting and consenting to the practices described in this Privacy Notice.

Controllers of Personal Information

Any personal information provided to or gathered by LBPS.net is controlled by The Lowland and Border Pipers’ Society (the data controller), Stables Cottage, Winton GAardens, Pencailtand, Scotland

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What Personal Information About Customers Does LBPS.net Gather?

The information we learn from customers helps us personalise and continually improve your shopping experience at LBPS.net. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you. We also use this information to improve our store and platform and prevent or detect fraud or abuses of our.

Here are the types of information we gather.

  • Information You Give Us: we receive and store any information you enter on our website or give us in any other way. Click here to see examples of what we collect. You can choose not to provide certain information but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests and communicating with you.
  • Automatic Information: we receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your Web browser accesses LBPS.. Click here to see examples of the information we receive.
  • E-mail Communications: to help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from LBPS.net if your computer supports such capabilities.

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What About Cookies?

  • Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser and to provide features such as the storage of items in your Shopping Basket between visits.
  • The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer. However, because cookies allow you to take advantage of some of LBPS.net's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any LBPS.net products and services that require you to Sign in.  
  • If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.

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Does LBPS.net share the Information it receives?

  • Information about our customers is an important part of our business and we are not in the business of selling it to others. LBPS.net does not share any of the customer information it collects with the exception of  
  • Third Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal, processing credit card payments and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by the UK's Data Protection Act.
  • Protection of LBPS.net and Others: We will release account and other personal information if we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property or safety of LBPS.net, our users or others.

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What Information Can I Access?

LBPS.net gives you access to a broad range of information about your account and your interactions with LBPS.net for the limited purpose of viewing and, in certain cases, updating that information

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What Choices Do I Have?

  • As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of LBPS.net features such as your profile and account history. Certain areas of the site will only be available to you once you have provided the information requested.
  • You can add or update certain information on pages such as those referenced above.

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Examples of Information Collected

Information You Give Us

You provide most such information when you search, buy, participate in a forum or questionnaire or communicate with customer service. For example, you provide information when you: search for a product; place an order through LBPS. provide information in you account (and you might have more than one if you have used more than one e-mail address when shopping with us) or your ptofile; communicate with us by phone, e-mail or otherwise; provide and post reviews; and employ other personal notification services such as such as Available to Order Notifications. As a result of those actions, you might supply us with such information as: your name; address and phone number; people to whom purchases have been shipped (including addresses and phone numbers), content of reviews and e-mails to us; the personal description in your profile... We do not collect credit card information.

Automatic Information

Examples of the information we collect and analyse include: the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version; operating system and platform [necessary for correct display of our pages in your browsewr]; purchase history, the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time). During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, and methods used to browse away from the page. These functions are performed automatically by our web hosts and used to analyse site usage and improve our services.

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